Asking for your results to be re-marked
If you do not agree with your IELTS result, you can ask for your test to be re-marked. Make this request no later than 6 weeks after the day you took your test. If you would like to talk to someone at the office about our marking process, please call (604) 569-3494
When all the forms are received, the re-marking process takes 6-8 weeks.
If you want a re-mark, you must send:
- Your original Test Report Form or Forms (if we gave you two)
- The Enquiry on Results Form
- The Credit Card Authorization Form with $160 payment
If the result of the re-mark is higher than your original result, you will receive a new Test Report Form and a refund of your $160 fee.
If the result of the re-mark does not increase, you will receive your original Test Report Form with a message stating the results remain the same.
There is no appeal after this re-mark, the decision is final and you do not receive feedback other a notification of any change in your score.