Asking for your results to be re-marked
If you do not agree with your IELTS result, you can ask for your test to be re-marked. Make this request no later than 6 weeks after the day you took your test. If you would like to talk to someone at the office about our marking process, please call 604 569 3494
When all the forms are received, the re-marking process takes 6-8 weeks.
If you want a re-mark, you must send:
- Your original Test Report Form or Forms (if we gave you two)
- The Enquiry on Results Form
- The Credit Card Authorization Form with $160 payment
If the result of the re-mark is higher than your original result, you will receive a new Test Report Form and a refund of your $160 fee.
If the result of the re-mark does not increase, you will receive your original Test Report Form with a message stating the results remain the same.
There is no appeal after this re-mark, the decision is final and you do not receive feedback other a notification of any change in your score.